How it works

Three parts. One job.

Make sure the right people find out quickly — and only when it matters. Here's exactly what the Patch does, what the phone does, and what happens for the people she chose.

The Patch

Small and discreet, worn on the body under clothing. It reads movement on the device itself and recognizes fall-like events and long stillness.

The app

Runs on the wearer's phone, paired over Bluetooth. It holds the countdown and hands the event on. Contacts and their order are set here, once.

The family

Called one at a time, in the order she chose — up to five — with texts carrying her location one step ahead, until someone confirms.

Veltix Home Hub Optional Her phone passes the Patch's alerts on, so it works best close by. For the times it isn't — in another room, in a larger or multi-floor home, out in the garden, or switched off — the optional Home Hub stays at home and passes alerts on over Wi-Fi instead. Home Hub pricing

When something happens, step by step

  1. The Veltix Patch worn on the abdomen, just above the waistband.

    01

    The Patch notices

    A fall-like movement, or a stillness that lasts far longer than usual, is recognized on the Patch itself.

  2. Veltix app screen: Fall detected. A countdown at 58 seconds and an I'm OK — Cancel button.

    02

    A countdown on her phone

    60 seconds by default, and adjustable in settings. One tap on “I'm OK” ends it — nobody is contacted.

  3. Veltix app screen: Family alerted. Call and SMS sent with location to Luca Rossi, Anna Bianchi and Marco Verdi.

    03

    Family is called, one at a time

    Veltix calls the first person on her list and, at the same moment, texts her location to the first two. No answer? It calls the next person while texting the one after — and keeps going until someone confirms. Up to five contacts.

  4. Veltix app screen: Family contacts — Luca Rossi (son, primary), Anna Bianchi (daughter), Marco Verdi (neighbour).

    04

    Someone confirms

    A contact confirms they're responding. From there, people decide what happens next. Veltix never calls 911 on its own.

Set up once — by the family, if she'd rather. Pair the Patch, add contacts and put them in order. After that the app stays out of the way.

Optional Family Activity View

For the family who'd like a little more than an alert.

Inside the same Veltix app, a relative can choose Family Activity View. With a code from the wearer, they see an everyday activity overview — and get a notification in the app if something needs attention.

  1. Veltix app screen: Who is using this phone? Two choices — I wear the patch, or Stay Connected with a Relative.

    1 · Relative's phone

    The relative installs Veltix

    …and chooses “Stay Connected with a Relative” instead of “I wear the patch”.

  2. Veltix app home on the wearer's phone: Patch connected, battery 85%, fall and inactivity detection active, and a Family Activity View option to give a relative a pairing code.

    2 · Wearer's phone

    The wearer shares a code

    On the wearer's phone, Family Activity View gives a one-time, 8-character code to read out.

    8-character code · works once · 30 min

  3. Veltix app screen: a pairing code field and a Connect button. The code works once and expires after 30 minutes.

    3 · Relative's phone

    The relative enters it

    The code works once and expires after 30 minutes.

  4. Veltix Family Activity View: status Normal, activity mark 100 of 100, moving in 100% of recent checks, longest still stretch 0 minutes, last report 3 minutes ago. A note says it is a movement measure, not a medical reading.

    4 · Relative's phone

    An everyday overview

    Movement over recent checks, the longest still stretch, the last report — with the app's own note that it's a movement measure, not a medical reading.

  • The wearer decides

    Only someone the wearer gives a pairing code to can connect. The 8-character code works once and expires after 30 minutes.

  • It can't take control

    A relative's phone can't control the Patch or cancel an alert. Only the wearer can.

  • Activity, not a diagnosis

    It shows movement: how often recent checks found her moving, the longest still stretch, when the Patch last reported. It isn't a medical reading.

  • Entirely optional

    Alerts work the same with or without it. It's a role in the same Veltix app, not a separate product.

Real Veltix app screens. The role and pairing screens are shown cropped.

The final design

Small, soft-edged, and made to disappear under clothes.

Compact and skin-toned, with nothing to press and no screen. It's designed to be worn discreetly on the body, under everyday clothes. The specifications below are design targets for the first release.

Fingertips holding the small, cream-colored Veltix Patch.
Small enough to hold between two fingertips.
The Veltix Patch worn on the abdomen, just above the waistband, with a sweater lifted.
Worn discreetly on the body, under everyday clothes — shown here on the abdomen.

Design targets

Size
Compact and discreet
Worn
On the body, under clothing
Detection
Falls and prolonged inactivity, on the Patch
Connection
Bluetooth Low Energy to the paired phone, or the optional Home Hub
Phones
Designed for iOS and Android
Battery
Multi-day, rechargeable
Water resistance
IP67 target
Controls
None — no button, no screen

What it needs in order to work

A safety product that hides its conditions isn't safe. These are ours.

  • A charged Patch. Multi-day battery, but it does need charging. The app shows the level and can warn before it runs out.

  • Her phone nearby — or the Home Hub. The Patch talks to her phone over Bluetooth, and the phone passes the alert on. At home, the optional Home Hub can do that over Wi-Fi when the phone isn't close.

  • A connection. Calls and texts need a network: mobile coverage for the phone, or home Wi-Fi for the Home Hub.

  • At least one contact. Veltix has nobody to call until someone is added. Setup asks for one before it finishes.

Be first to get Veltix.

Join the free Early Access List for priority access, special launch pricing and early access to the first release.

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